Shipping & Returns
SHIPPING POLICY
*Domestic Shipping (USA)*
Lead time to prepare Moon Cocoon products is 1-2 business days. We ship all items via 2-3 day USPS first class and priority mail.
Return & Exchange Policy
I gladly accept returns and exchanges!
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items cannot be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Conditions of return:
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Custom or personalized orders
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Body bars, face masks, body lotions or creams, beard oils
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Items on sale
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.